WAKEN £1,000 CASH PRIZE DRAW

TERMS AND CONDITIONS

Please read these terms and conditions carefully before entering. By submitting an entry, entrants agree to be bound by these terms and conditions.

1. The Promoter

The promoter is Mintology Limited, trading as Waken, of 10 Queen Street Place, London, EC4R 1AG (the “Promoter”).

Questions about the Promotion may be sent to hello@wakencare.com.

Rylan Clark appears in materials promoting the Promotion and may refer to the Promotion on his social media channels. Rylan Clark is not the Promoter. He is not responsible for administering the Promotion, for selecting winners, or for providing or fulfilling any prize. All entries, questions and complaints must be directed to the Promoter at hello@wakencare.com.

The Promotion is in no way sponsored, endorsed or administered by, or associated with, any social media platform on which it is referred to.

2. Promotion Period

The Waken £1,000 Cash Prize Draw (the “Promotion”) opens at 00:01 on 1 September 2026 and closes at 23:59 on 31 March 2027 (the “Closing Date”). All times stated in these terms are UK local time.

Entries received before the opening time or after the Closing Date will not be accepted.

Promotional packs may remain on sale, or in a consumer’s possession, after the Closing Date. Entries cannot be accepted after the Closing Date, whenever the pack was bought or received. These terms and conditions will remain available at wakencare.com/win after the Closing Date until the period for requesting winner information in clause 10 has ended.

3. Eligibility

The Promotion is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) who are aged 18 or over at the time of entry.

The following people are not eligible to enter, and any entry they submit will be invalid:

• employees, officers and directors of the Promoter;
• employees of any agency or supplier directly involved in creating or administering the Promotion;
• members of the immediate families or households of the people described above; and
• anyone professionally connected with the Promotion.

The Promoter may request reasonable evidence of an entrant’s identity, age, residence and eligibility before awarding a prize.

4. How to Enter

To enter, visit wakencare.com/win during the Promotion Period and complete and submit the online entry form as instructed.

No purchase is necessary. Entrants do not need to buy a Waken product, scan a particular pack, provide proof of purchase or enter a code from a promotional pack. The entry page is publicly available throughout the Promotion Period.

Internet access and a valid email address are required. There is no charge for entry, although an entrant’s normal internet or mobile data charges may apply.

An entry is treated as received when it is recorded by the Promoter’s systems. The Promoter is not responsible for entries that are incomplete, corrupted, delayed or not received.

5. Entry Limit

Only one entry per person is permitted. Joint entries are not accepted.

If more than one entry is received from the same person, only the first valid entry will be counted and any later entries will be disregarded. Entries made through automated, bulk-entry, trade, consumer-group or third-party entry services will not be accepted. The Promoter may disqualify a person and all of their entries only where it has reasonable grounds to believe that they have deliberately attempted to manipulate the Promotion, for example by entering under multiple identities or email addresses.

6. The Prizes

There are eleven prizes in total, with a combined value of £1,400:

• one cash prize of £1,000; and
• ten Waken product-pack prizes, each containing a selection of Waken products with a total recommended retail value of £40.

The cash prize will be paid by bank transfer or another reasonable payment method agreed between the cash-prize winner and the Promoter. The winner may be required to provide suitable information to enable secure payment.

The contents of each Waken product pack will be selected by the Promoter. Product pack contents may differ between winners. If a product becomes unavailable for reasons outside the Promoter’s reasonable control, the Promoter may replace it with a reasonable equivalent so that the total recommended retail value of the pack is no less than £40.

Each entrant may win a maximum of one prize.

The prizes are non-transferable. No cash alternative will be offered for a Waken product pack. The Promoter will not substitute another prize for the £1,000 cash prize, except where required by law or agreed with the winner solely to facilitate payment.

7. Winner Selection

The eleven winners will be selected at random from all valid entries received during the Promotion Period. The draw will take place within seven days after the Closing Date.

The draw will use a computer process that produces verifiably random results or will be conducted by, or under the supervision of, an independent person.

The first valid entry drawn will win the £1,000 cash prize. The next ten valid entries drawn will each win one Waken product pack.

8. Winner Notification and Claiming a Prize

The Promoter will contact each provisional winner by email, using the address supplied on entry, within seven days of the draw.

Entrants are responsible for providing accurate contact details and should check their junk and spam folders. The Promoter will make reasonable efforts, including at least two contact attempts where practicable, to contact each provisional winner.

A provisional winner must respond within 14 days of the first notification and provide any information reasonably required to verify eligibility and fulfil the prize.

If a provisional winner cannot be contacted after reasonable attempts, does not respond within 14 days, is ineligible, has breached these terms or is unable to accept the prize, the Promoter may withdraw the prize and select a replacement winner at random from the remaining valid entries.

There is no charge for claiming or receiving a prize.

9. Prize Fulfilment

All prizes will be received by 31 May 2027.

The £1,000 cash prize will normally be paid within 14 days after the cash-prize winner has responded, been verified and provided the information reasonably required to make payment.

Each Waken product pack will normally be dispatched within 14 days after the relevant winner has responded, been verified and provided a valid UK delivery address.

The Promoter is not responsible for delays caused by a winner providing incomplete or inaccurate information. The Promoter may require a signature or other reasonable evidence of delivery for a product-pack prize.

10. Winner Information and Publicity

To demonstrate that the prizes have been validly awarded, the Promoter will make available the surname and county of each winner and the prize that winner received. This information may be requested by emailing hello@wakencare.com within three months after the Closing Date.

Entrants are told of this intention on the entry form at the time of entry. An entrant may object to their information being published or made available, or may request that the amount of information published or made available is reduced, either when they enter or at any time afterwards, by contacting hello@wakencare.com. The Promoter may nevertheless provide winner information to the Advertising Standards Authority if required to do so.

Winners are not required to participate in publicity. Any separate request to use a winner’s name, image, statements or other personal information for promotional purposes will be discussed with the winner and handled separately.

11. Personal Information

The Promoter will use entrants’ personal information to administer the Promotion, verify eligibility, select and contact winners, fulfil prizes, deal with enquiries and demonstrate that the prizes have been awarded properly.

Personal information will be handled in accordance with the Promoter’s privacy policy at https://wakencare.com/policies/privacy-policy.

Entry data will be deleted within three months after the Closing Date, once the period for requesting winner information has ended. Records relating to winners and prize fulfilment will be kept for six years to meet the Promoter’s accounting and audit obligations.

Entering the Promotion does not automatically subscribe an entrant to Waken marketing communications. Any option to receive marketing communications must be presented separately, must be voluntary and must not be pre-selected. Choosing not to receive marketing communications will not affect an entrant’s chance of winning.

The Promoter may share personal information with service providers acting on its behalf where this is reasonably necessary to administer the Promotion or deliver a prize. Such information will not be used by those service providers for their own marketing purposes.

12. Invalid Entries and Fair Administration

The Promoter may reject or disqualify an entry where it has reasonable grounds to believe that the entry or entrant:

• does not comply with these terms;
• is fraudulent, automated, incomplete or submitted using false information;
• has attempted to manipulate the Promotion, the entry process or the winner-selection process;
• has interfered with the entry website or used software, scripts or other methods that provide an unfair advantage; or
• has behaved in a way that would undermine the fair or proper administration of the Promotion.

The Promoter’s reasonable decisions regarding the administration of the Promotion are final, subject to applicable law.

13. Technical Problems

The Promoter is not responsible for entries that are lost, delayed, misdirected, incomplete, corrupted or not received because of equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure, or other circumstances outside the Promoter’s reasonable control.

If the entry website is temporarily unavailable, the Promoter will take reasonable steps to restore access. The Closing Date will not normally be extended unless unavoidable circumstances outside the Promoter’s control make this necessary and changing it would be fair to entrants.

14. Changes, Suspension or Cancellation

The Promoter may amend, suspend or cancel the Promotion only where circumstances outside its reasonable control make this unavoidable.

Any change will be made fairly, will not materially disadvantage entrants who have already entered and will be communicated at wakencare.com/win as soon as reasonably practicable.

The Promoter will not change the Closing Date unless unavoidable circumstances beyond its control make it necessary, and either not changing the date would be unfair to those who sought to enter within the original terms, or those who sought to enter within the original terms will not be disadvantaged by the change.

15. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to the paragraph above, the Promoter is not responsible for loss, damage or disappointment arising from entry into the Promotion or acceptance or use of a prize, except where it is caused by the Promoter’s breach of these terms or failure to exercise reasonable care and skill.

Waken products supplied as prizes should be used in accordance with their packaging, instructions and warnings.

16. General

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

A failure or delay by the Promoter to enforce a provision of these terms does not waive the Promoter’s right to enforce it later.

These terms constitute the rules of the Promotion. If there is any conflict between these terms and shorter promotional copy, these full terms will apply, except that no provision will be interpreted so as to remove or reduce a significant condition communicated in the promotional copy.

17. Governing Law and Jurisdiction

These terms and the Promotion are governed by the laws of England and Wales.

Entrants retain any mandatory rights available under the laws applying in the part of the United Kingdom in which they live and may bring proceedings in their local courts where applicable.